Welcome to forevermorepets.
At forevermorepets, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase our products, or contact our customer service team.
By using our website, you acknowledge this Privacy Policy. Where consent is legally required, we will request it separately.
1. Business Information
Store Name: forevermorepets
Email: veloriafineart@outlook.com
WhatsApp: +44 7568 231149
United States Address:
5 Everett Avenue, Monterey Park, CA 91755, USA
Hong Kong Address:
Room 1508, 15/F, Grand Plaza, 625 Nathan Road, Mong Kok, Kowloon, Hong Kong
If you have questions about this Privacy Policy or how your information is handled, please contact us by email.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order details and purchase history
- Customer service communications
Payment Information
When you make a purchase, payment information may be collected and processed by our authorized payment service providers.
We do not intend to store complete payment card numbers or card security codes on our own servers.
Technical Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage information
- Cookies and similar tracking technologies
Personalization Information
For customized pet products or memorial items, we may collect:
- Pet names
- Pet photographs
- Personalized messages
- Memorial dates
- Custom design requests
- Other information voluntarily submitted for product personalization
3. How We Use Your Information
We may use personal information to:
- Process and fulfill customer orders.
- Arrange shipping and delivery.
- Provide order confirmations and tracking updates.
- Respond to customer inquiries.
- Process returns, refu